Contact Us

Whether you've spotted something out of date, want to flag a new sweepstakes casino for review, or just have a question about how the dual-currency model works, this is the page to use. Sweepstakes Casinos is run by a small team that researches sweepstakes and social casinos across the US, and reader feedback is one of the main ways we keep listings accurate.

What we can help with

We're a comparison and review site, not an operator — so we can't process deposits, redemptions, account verification or coin purchases. Those requests need to go directly to the sweepstakes casino in question, usually through the support contact listed in their account dashboard or help centre. What we can do is help with things like:

• Corrections to a review — an offer that's changed, a state restriction that's out of date, or a redemption threshold we've got wrong
• Suggestions for a new or recently launched sweepstakes casino we haven't covered yet
• General questions about how Gold Coins, Sweepstakes Coins and prize redemption work
• Feedback on the site itself — anything confusing, missing or broken
• Press or partnership enquiries from operators

Before you write in about account issues

If your message is about a specific account — a stuck redemption, a login problem, a rejected verification document, or a billing question tied to a coin purchase — that has to go through the operator, not us. Each sweepstakes casino handles its own customer support, identity checks and payment processing, and we have no visibility into individual accounts. Look for a "Support," "Help," or "Contact" link inside the platform itself, or check the confirmation email you received when you signed up. If the issue involves a specific site, our reviews and the operator's own terms and conditions are the best starting points before you reach out to them directly.

Why accuracy matters to us

Sweepstakes casinos operate under a promotional model rather than traditional real-money wagering, and the rules around eligibility, redemption and state availability shift more often than most readers expect. A state that's open today can be restricted next year, and welcome offers get revised without much notice. When something on this site is out of date, telling us helps the next reader avoid signing up somewhere that no longer serves their state, or expecting terms that have since changed. We'd rather hear about a mistake than let it sit.

How ratings and rankings work here

Sweepstakes Casinos may earn a commission when a reader signs up with a sweepstakes casino through a link on this site. That relationship never decides how a platform is scored — ratings are based on factors like the welcome offer's actual terms, the size and variety of the game library, how redemption is structured, and how clearly a site explains its rules. If you think an operator's position doesn't match what they actually offer, that's exactly the kind of feedback this contact page exists for.

A note on legal and financial questions

We can point you toward general information about how sweepstakes promotions work, including the no-purchase-necessary rule and how prize redemption is typically structured, but we can't give legal or tax advice about your specific situation. Availability of sweepstakes casinos varies by state, laws change, and whether redeemed prizes create a tax obligation depends on your personal circumstances. For anything specific to your state or your finances, check the operator's official terms or speak with a qualified professional. Our Responsible Gambling page has general guidance on playing within your means, and our Terms and Conditions page covers how this site itself operates.

Getting in touch

For anything not covered above — corrections, tips on new sweepstakes casinos, general questions, or feedback on the site — use the contact details or form provided elsewhere on this page. Include as much detail as you can, such as the specific casino, the page URL, or a screenshot if it's a technical issue, so we can look into it properly. We read every message, though response times vary depending on volume.

If you'd rather learn more about how this site works before reaching out, the About Us page explains our review process and how we decide what makes the list.